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LONGCHAMP CUSTOMER CARE

We’re here to help.

Questions about a product, an order, or a return? Get in touch and our customer care team will be happy to assist.

Email us

For order and product enquiries, contact:

customerservice@longchamp.com

Please include your order number if you have one. We aim to reply within 1–2 business days.

Before you contact us

Shipping estimates and return guidance are available on our Shipping & Delivery and Returns & Refunds pages.

Business information

Longchamp

France

customerservice@longchamp.com