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LONGCHAMP / CUSTOMER CARE

Privacy Policy

Longchamp respects your privacy and aims to use personal information only for clear, legitimate store purposes.

Information we use

When you browse or place an order, information such as contact details, delivery address, order details, and transaction status may be processed to operate the store, fulfil orders, provide support, and prevent fraud.

Service providers

Our storefront may rely on Shopify and other service providers for checkout, payment processing, hosting, analytics, delivery, and customer support. These providers process information as needed to deliver their services under their own terms and privacy practices.

Your choices

You may contact us to ask about personal information associated with an order or to request correction or deletion where applicable law provides that right. Some records may need to be retained for legal, tax, security, or order-administration reasons.

Contact

For privacy questions, email customerservice@longchamp.com.

Questions? Contact us at customerservice@longchamp.com.

Store operator: Longchamp, France. For questions about these policies or your order, contact customerservice@longchamp.com. These policies are subject to applicable consumer-protection and privacy laws.